KPI Blog

Success hitting target as a business assistance concept with the help of a guide as a symbol for goal achievement management and aim to hit the bull's eye as a dart assured to go straight towards the center.

What is the difference between a strategic objective and a mission statement?

By Bernie | August 19, 2018

There is a bit of a blurry line between mission statements and strategic objectives. Often clues to the strategic objectives are contained within a mission statement. Here are some notable vision/mission statements from history. Example: A grim mission statement General Motors: ‘GM is a multinational corporation engaged in socially responsible operations, worldwide. It is dedicated…

man celebrating his wealth

5 Ways Employee Goal Tracking Can Drive Even Greater Productivity

By John Boudreau | November 28, 2017

There is a real connection between employee happiness and an employee’s clarity around their key responsibilities and goals. Happier employees are more productive employees. To drive greater productivity, employee goal tracking software can offer a competitive advantage by providing a framework to remind the team what is most important and how success is measured. For purposes…

A AlForaih 2016 Feb 23

How to Measure Just About Anything

By Bernie | July 26, 2016

How can we use the wisdom and experience gained by the makers of Sesame Street, the chief librarian of the Library of Alexandria and Blue Whale researchers help us measure just about anything? To find out the answers to these questions (and learn how a Nobel prize wining physicist used piano tuners to improve the…

Dreaming of better KPIs

How Hewlett Packard ruined Ghostbusters for me

By Bernie | July 21, 2016

I like silly I love films. I’m quite happy to suspend disbelief for a couple of hours and watch something silly. That’s how I found myself sat in the cinema with my kids last week waiting to watch the remake of Ghostbusters. I was in a good mood until this advert for Hewlett Packard Enterprise appeared…

Amazon reseller asking for five star review broken KPIs

Are you deliberately breaking your KPIs?

By Bernie | July 19, 2016

  We value your feedback… I’ve noticed an interesting trend when shopping: A practised extra tip or helpful comment by the sales assistant, shortly followed by a slip of paper being passed to you with a web link for leaving feedback. A sales person explaining that you will get a follow-up customer satisfaction survey and confiding that…

bigstock man thinking in his future bus 88702394 1

How to get started with KPIs, even if you have been putting it off for years

By Bernie | July 14, 2016

A confession I know how hard it can be to get started with KPIs. Here’s my confession. As a small business specialising in KPIs I measured shockingly little for the first few years. Having stalled but then later realised the the benefits of my own approach, I think I have insight into some of the reasons behind…

Challenging Jargon does not have to be embarassing

Challenging Jargon: Towards a Transformative Hermeneutics of Quantum Gravity

By Bernie | April 19, 2016

Alan Sokal, a physics professor at New York University, had a theory. In the spring/summer 1996 he tested that theory with an article he had submitted to Social Text, an academic journal of postmodern cultural studies. The article was “Transgressing the Boundaries: Towards a Transformative Hermeneutics of Quantum Gravity”. In that article he theorised that quantum…

calculus made easy - explaining complex things simply

Explaining complex things simply: Wise words from Silvanus P Thompson

By Bernie | January 14, 2015

A good friend of mine showed me his treasured copy of ‘Calculus Made Easy’ by Silvanus P Thompson, first published in 1910. Here’s the front cover…   First published in 1910, here are some wise words on explaining complex things simply from Silvanus… CONSIDERING how many fools can calculate, it is surprising that it should…

Model showing how management information really works

How we ‘really’ use management information…

By Bernie | September 15, 2014

When we are kids we have models of how we think things work. For example, stick people with arms coming from the middle of their bodies or the sky being a thick blue line across the top of a drawing. As adults we still carry lots of models in our minds, including how we use…

TSR2 A lesson in how not to design dashboards

Dashboard design – lessons from Britains ‘lost bomber’

By Bernie | September 8, 2014

Part of being a geek includes dragging your family round aircraft museums. Wandering round the Imperial War Museum in Duxford last week I came across an impressive looking failure – the TSR2. Britain, like many wealthy countries, has a long and grizzly history of defence projects going wrong. The TSR2 was envisioned initially as a…