KPI Checklists Book

Why use checklists?

By Bernie | December 3, 2013

I’m a huge fan of checklists. If you have used them and love them, great. If you need some persuasion then I’d strongly recommend `The Checklist Manifesto’ by Atul Gawande. It’s a very readable and highly compelling explanation of how checklists can help just about any enterprise, how they work and when to use them.…

Why Finance should not own (all) your KPIs

By Bernie | December 1, 2013

A point to make is that KPIs are not just financial measures. Financial measures are crucial in many organisations, but they are also `lagging’ – which means they tell you what happened after the event. KPIs should also help you see what is coming, not just what has passed. It’s like the difference between a…