Designing KPIs Infographic

Designing KPIs Infographic was last modified: August 31st, 2016 by Bernie

How Apple use ‘Observable Consequences’

Figuring out how vulnerable your software is to malicious attack has got to be right up there on the ‘hard to measure stuff’ league table. Why? Because anyone who knows how to hack your software probably isn’t going to tell you that they can. The most valuable exploits are the ones that no-one knows about. […]

KPI Cheat Sheet – Making KPIs and Measures Easy to Understand

Most KPIs are really badly documented, if they are documented at all No matter which industry, I find three things are consistently true of KPIs KPIs and measures are not fully understood by all of those using them KPIs and measures are poorly documented The documentation that does exist is almost unreadable Performance measurement and […]

KPI Definition- 13 questions you need to answer

If there’s one simple tool that you can put into action today that will dramatically improve the quality of your KPIs and add a stack of professional credibility to your reputation, good quality KPI definition is it. What I’m about to describe may sound very obvious and simple, but that doesn’t make it any less […]

Defining KPIs: How the wrong KPI shut schools

Defining KPIs clearly is crucial. Badly defined KPIs have unfortunate side effects. The cobra effect is one of my favourites. Most people agree that going to school is good for children. This means that there is a government focus on truancy as a measure. Sometimes there are legitimate reasons why children cannot get to school. One such reason is snow. A singular focus on truancy […]

Meaningful KPIs – Why use a KPI Tree?

Creating Meaningful KPIs: Why use a KPI Tree? Most strategic objectives are high-level outcomes. It’s very hard to agree with total confidence that you should, for example, measure ‘process moisture content’ as a way of delivering ‘lowest cost per metre production of all manufacturers’ unless you understand precisely how one links to the other. KPI […]

Strategy Checklist: Is your strategy ready to support meaningful measures and KPIs?

Why is a strategy checklist important? Imagine a friend saying to you “Can you pop out to the hardware store and buy a tool for me?”. Obviously your first question would be “What kind of tool are you looking for?” Deciding on your measures and KPIs without having a clear strategy is exactly like going […]

30 Second Tip: Seek out pain

  Measure things that are not in control. Organisations tend to shy away from this, as the message initially looks grim. If you are trying to improve things then it’s essential to measure the things that are not working properly. 30 Second Tip: Seek out pain was last modified: November 11th, 2013 by Bernie

A plain English guide to OEE

OEE stands for Overall Equipment Effectiveness. It is a very commonly used efficiency measure. What do we mean by efficiency? Put simply, it is “How much did we make, compared with how much we could have made.” OEE splits our efficiency down into three categories. The idea here is that we can get some understanding […]

KPI Definition Checklist

It’s all too easy to end up with poorly defined KPIs. If this happens then there may be confusion about the purpose or definition of a KPI. Confusion leads to mistrust and disuse. Use this checklist to see if each of your KPIs and measures is well defined: KPI Name: Use a “what-it-say-is-what-it-is” type name, so that it doesn’t […]