Month: January 2015

Explaining complex things simply: Wise words from Silvanus P Thompson

By Bernie Smith | January 14, 2015

A good friend of mine showed me his treasured copy of ‘Calculus Made Easy’ by Silvanus P Thompson, first published in 1910. Here’s the front cover…   First published in 1910, here are some wise words on explaining complex things simply from Silvanus… CONSIDERING how many fools can calculate, it is surprising that it should…

Contradictory KPIs. When KPIs should agree, but don’t

By Bernie Smith | January 7, 2015

Contradictory KPIs are a common problem and can rapidly undermine management confidence in the KPI system. Even someone who knows nothing about measurement knows that if you look at, say, a figure for widget production in July 2007, then you would expect any other figures for widget production in July 2007 to be the same,…