Marci Reynolds

4 Dos and Don’ts For Leveraging KPIs to Improve Business Results

By Marci Reynolds | December 21, 2011

Leveraging KPIs does not always go as planned Rewind 20 years ago, our systems and processes did not always provide the data and reporting that we needed to effectively run our business. Today, with the incredible advances in most CRM, BPM, ERM (insert acronym here) systems, we often have too many numbers available to us.…