Peter Chisambara

Guest Blog: The 12 Characteristics of Good Performance Measures

By Peter Chisambara | September 30, 2011

KPIs are critical for the success of any organisation. They are a measure of progress against goals. However, not every measure is a KPI. Put it in the words of Albeit Einstein,“Not everything that can be counted counts, and not everything that counts can be counted”. Good performance measures allow for comparisons to be made…