KPI issue

Contradictory KPIs. When KPIs should agree, but don’t

By Bernie | January 7, 2015

Contradictory KPIs are a common problem and can rapidly undermine management confidence in the KPI system. Even someone who knows nothing about measurement knows that if you look at, say, a figure for widget production in July 2007, then you would expect any other figures for widget production in July 2007 to be the same,…