usability

Improved KPI reports by understanding thumbs

By Bernie | May 29, 2013

There’s a very interesting article in the Guardian on mobile software design for the real world. One of the points they make is, through watching phone users, the authors of Polar have established that 49% of users drive their phone apps with just one thumb. This is interesting to the app designers for all kinds…

water cooler indicator lights

“Compressor on”, how to label your reports more clearly

By Bernie | December 1, 2011

I just poured myself a cup of water from the water chiller. I noticed that it helpfully offers two temperatures of water and has a little light with “Compressor on” next to it. Why would you put this on a customer facing display? What they really mean is “this water cooler is working and cooling…