The “King Midas” award for Measures with Unintended Consequences

Complaints reduction, the easy way

Complaints reduction, the easy way

King Midas is famous for an apparently good idea – everything he touched turning to gold – with unexpected side effects – starvation.

I regularly stumble across less dangerous variations on this theme, with measures that create completely unintended consequences.

I’m looking for your favourite examples of bad measures, KPIs or metrics. The winner will become the proud owner of a free copy of my eBook (BlinkReporting) and they will receive full recognition on this site for winning this prestigious award. I will also publish a list of honourable entries.

Please make your contribution using the form below. Results will be posted on this site on the 1st February. I look forward to seeing your entry!

If you like this competition please click Google +1 at the bottom or top of the page – thanks!



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