The “King Midas” award for Measures with Unintended Consequences

By Bernie | January 23, 2013

King Midas is famous for an apparently good idea – everything he touched turning to gold – with unexpected side effects – starvation. I regularly stumble across less dangerous variations on this theme, with measures that create completely unintended consequences. I’m looking for your favourite examples of bad measures, KPIs or metrics. The winner will…