You are on the right site if you need to...
- Set up new measures, KPIs or metrics
- Improve your business or organisation through measurement
- Create clear, easy to understand, reports or dashboards
Creating good measures isn't easy but it doesn't have to be complicated. I share a lot of my material for free, but if you want the whole story in a convenient format then I suggest you have a look at my books, KPI Checklists and BlinkReporting. Don't forget, there's a human behind this web site, so don't be shy about getting in touch. Bernie
Knowing who you need to talk to, gain agreement with or keep updated is central to implementing successful measures. Many management information projects fail because of political or communications problems. This makes it especially important that you clearly identify, document and manage your stakeholders. The first step is to identify who your stakeholders are. Stakeholders…
Simple to use Excel RACI Template On most projects I end up putting together this RACI action tracking template. It’s a minor job, but a bit fiddly. I had a look on Google recently and couldn’t find a simple tracker template that worked well, so I designed one. It’s a little off-theme for this site,…
The challenge of managing change and complexity Because organisations are complex structures and the people within them are often anxious and busy, the ‘Engagement’ step is one of the easiest steps to mess up. Just working out who to talk to can be a serious challenge. Here are some key things you need to tackle…
There is a bit of a blurry line between mission statements and strategic objectives. Often clues to the strategic objectives are contained within a mission statement. Here are some notable vision/mission statements from history. Example: A grim mission statement General Motors: ‘GM is a multinational corporation engaged in socially responsible operations, worldwide. It is dedicated…
What is Envisionable? The Envisionable site describes their tool as a ‘Small Business Operating System’. I’d not come across this term before, but as you start to explore the tool it starts to become clear why they use this description. Envisionable is what I call a ‘one stop shop’. It’s easy to talk in the…
Dealing with noisy data Index measures – Rolling several measures into one When you see a ‘fitness score’ on your watch, check the S&P 500 or check a credit rating, you are using an Index. Index KPIs are measures where you combine several KPIs into one to give an overview of complex situations. The…
The chances are your preferred tool for managing your KPIs will be a spreadsheet. Whilst spreadsheets are a good solution for many, it’s worth remembering that there are alternative options for recording, displaying and managing performance data. For certain situations, one of these alternatives may be the best reporting tool for your organisation. Here’s a…
There is a real connection between employee happiness and an employee’s clarity around their key responsibilities and goals. Happier employees are more productive employees. To drive greater productivity, employee goal tracking software can offer a competitive advantage by providing a framework to remind the team what is most important and how success is measured. For purposes…
On December 11th 1998 NASA launched the Mars Climate Orbiter. The probe was designed to measure water distribution on the surface of Mars. 286 days later the $328 million probe arrived at Mars, missing the correct orbit by 100km. The probe dipped into the atmosphere, overheating the engine system. The probe crashed into the surface…
Designing KPIs Infographic was last modified: December 22nd, 2017 by Bernie
Designing KPIs Infographic was last modified: December 22nd, 2017 by Bernie
Figuring out how vulnerable your software is to malicious attack has got to be right up there on the ‘hard to measure stuff’ league table. Why? Because anyone who knows how to hack your software probably isn’t going to tell you that they can. The most valuable exploits are the ones that no-one knows about.…
Most KPIs are really badly documented, if they are documented at all No matter which industry, I find three things are consistently true of KPIs KPIs and measures are not fully understood by all of those using them KPIs and measures are poorly documented The documentation that does exist is almost unreadable Performance measurement and…
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Welcome to Made to Measure KPIs was last modified: August 7th, 2018 by Bernie
