KPIs and measures can drive a business in the right direction, or become instruments of torture.
I believe that most organisations can do a lot more with the data and systems they already have. This site is all about helping you improve your measures, KPIs and reporting. Dive in, take what you need and let me know if you think there are gaps.
Don’t forget to get in touch if you want to talk to a human.
Bernie Smith
founder of Made to Measure KPIs
Books
Books on Performance Measurement
Powerful, practical methods
Step-by-step guidance
Straight-forward language
Ultimate Guide
Defining KPIs 101
Need KPIs for your business? Brilliant resources to get you going with Key Performance Indicators
Free Templates
Free Excel Dashboard Templates
Excel dashboard templates to save you time and make you look like a report design rockstar!
Online Learning
KPI Academy
Live and self-paced KPI courses and support on our dedicated learning site
Ultimate Guide
Performance Index Guide
Creating a simple overview of complex situations using index measures, the right way
Key Concepts
What is a KPI?
A 60-second, plain English guide, on what a KPI is (and is not)