Do you have a kitchen gadget that sits in your cupboard that you never use? I do. Mine is a pasta maker. Why do I keep it? Well it’s an expensive piece of kit, it might come in useful and someone else may need to use it. So it gets pushed into a corner of a little used cupboard and becomes a “zombie gadget”
- You don’t really know who uses them
- You have never used them yourself
- You aren’t convinced are useful at all
- You are nervous about getting rid of that KPI or measure as you think someone may use it
- Decide what you are really trying to do: map your strategy into KPIs (our Results Onion is one method, but there are others). This gives you a map showing all you key KPIs and how they link to your strategic objectives.
- Give key stakeholders a court of appeal – it could be vital and you just don’t know about it. A KPI being “interesting” just doesn’t cut it
- If it doesn’t contribute to your strategy, it’s not vital (e.g. a legal requirement) and it doesn’t get a stay of execution – bin it.