Emma Gordon

A surprised cartoon man trying to read a KPI report - illustration of a report without using our dashboard design checklist

How to Prepare a KPI Report: Dashboard Design Checklist for Clearer Insights

By Emma Gordon | August 5, 2025

Make your reports easier to read, nicer to look at, and more useful. Let’s be honest-most KPI reports are either a hot mess or just plain dull. If you’ve ever looked at your own report and thought, “Why isn’t this working?”… this is for you. What Is the Dashboard Design Checklist? It’s a comprehensive list…

confused businessman standing on broken see-saw as metaphor for disadvantages of balanced scorecard

6 Disadvantages of a Balanced Scorecard

By Emma Gordon | November 18, 2024

The balanced scorecard (BSC) has been a buzzword in performance management since Kaplan and Norton introduced it in the ’90s. But is it as flawless as it seems? Before making it part of your performance measurement and strategic plan, let’s check out some surprising downsides you need to know. 6 Biggest Disadvantages of Balanced Scorecards:…

enlightened buddhist as a metaphor for the advantages of balanced scorecard

5 Advantages of a Balanced Scorecard

By Emma Gordon | November 18, 2024

Developed in the early ’90s by American management consultants David Norton and Robert Kaplan, the balanced scorecard (BSC) has quickly become a go-to tool for performance measurement and strategic planning. In fact, around half of Fortune 1000 companies in the USA and 40% of large European firms now rely on it (Source: Bernard Marr). At its…

How to Get Staff Buy-In for KPIs in 5 Steps

By Emma Gordon | October 3, 2024

Let’s be honest-talking about ‘KPI buy-in’ might be a bit of a stretch at first. In most cases, when you’re rolling out key metrics, what you’re really aiming for is to avoid resistance and persuade people to comply with gathering the data. Truly getting employee buy-in usually only happens once people start seeing the actual…