Design Your KPIs
Accurate KPIs, Van Halen and brown sweets.
How do you know if you are looking at accurate KPIs, reports or dashboards? Perhaps we can learn a lesson from rock legends Van Halen. A copy of their 1982 tour rider makes for interesting reading. It’s 53 pages long and contains some very specific requirements, including: Two dozen English muffins Six bars of soap Six…
Insider Tips from an OKRs Coach
OKRs and KPIs go together ‘hand in glove’. In this article Ben Lamorte of OKRs.com gives us some practical examples of OKRs. Check out his introduction to OKRs – ‘Taking KPIs to the next level with OKRs‘ in his earlier blog for a bit of background on OKRs. OKRs, being clear on terminology Before we…
How Many KPIs Should I Have? A Guide on How to Choose the Right Metrics
Having too high a number of KPIs isn’t just annoying – it’s dangerous for your business. When organisations track an overload of metrics, they often face: Decision paralysis Wasted time and resources Confused and overwhelmed teams Diluted focus on what truly matters This leads to the common question: “How many KPIs should I have?” But how do you…
Taking KPIs to the next level with OKRs
Ben Lamorte Guest author As more and more organizations look to improve corporate performance management with best practices such as driver-based planning, introducing leading indicators in addition to lagging indicators, and moving from annual budgeting to rolling forecasts, one model for performance management seems to be making the most impact. The model, Objectives and Key…
Why Finance should not own (all) your KPIs
A point to make is that KPIs are not just financial measures. Financial measures are crucial in many organisations, but they are also `lagging’ – which means they tell you what happened after the event. KPIs should also help you see what is coming, not just what has passed. It’s like the difference between a…
KPI Management – Using KPIs to improve your business
KPIs are the first step for improving or controlling a business. Measures are the eyes and ears of anyone who has to manage anything bigger than a one-man business. KPI management is all about using KPIs to give you a clear and honest view of whichever organisation you are looking at. I use two processes…
Putting the Key into Key Performance Indicators
How many “top level” KPIs do you have? If you have more than 10 top-level measures then you probably have too many. Building a measurement hierarchy (using a KPI Tree) can help show which ones are crucial. Remember to focus on the indicators that support your strategy. If you want to find out how to…
Design Principles for an Effective Management Control System
Here’s a 30 second guide to what makes up a management control system. A clear set of strategic objectives A method for translating strategic objectives into practical measures and KPIs that every person in the organisation can affect in some tangible way Trusted, clear and accurate management information. Produced in timely way, to the right…
Guest Blog: The 12 Characteristics of Good Performance Measures
KPIs are critical for the success of any organisation. They are a measure of progress against goals. However, not every measure is a KPI. Put it in the words of Albeit Einstein,“Not everything that can be counted counts, and not everything that counts can be counted”. Good performance measures allow for comparisons to be made…
Smooth bottoms and dashboard design
Most people don’t look at the bottom of their laptop. If they do then they will see one of two things: If it’s a Apple Mac the bottom with be smooth and (with the latest ones) completely featureless apart from four rounded rubber feet. If it’s a PC it will have little hatches, a Microsoft…
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