Report Your KPIs

Dashboard design – lessons from Britains ‘lost bomber’

By Bernie Smith | September 8, 2014

Part of being a geek includes dragging your family round aircraft museums. Wandering round the Imperial War Museum in Duxford last week I came across an impressive looking failure – the TSR2. Britain, like many wealthy countries, has a long and grizzly history of defence projects going wrong. The TSR2 was envisioned initially as a…

Improved KPI reports by understanding thumbs

By Bernie Smith | May 29, 2013

There’s a very interesting article in the Guardian on mobile software design for the real world. One of the points they make is, through watching phone users, the authors of Polar have established that 49% of users drive their phone apps with just one thumb. This is interesting to the app designers for all kinds…

Using 5S to improve report and dashboard design

By Bernie Smith | January 22, 2013

5S is a tool that lots of manufacturing businesses use. It’s a funny tool as it can look quite superficial unless you have been involved in a project where it has been applied properly. What people often miss is the mindset that goes along with it. When you start living and breathing 5S some quite…

Tibco Spotfire 4.5 Hands-On Review

By Bernie Smith | September 26, 2012

What is Spotfire? Spotfire is a BI (business intelligence) tool that enables you to explore and represent “big data” sets. It’s one of a class of tools that focus on making it easy to explore masses of data without being a database ninja. It’s head-to-head with tools like Tableau and Qlikview. I’d previously been put…

KPI report design checklist. How good are your reports?

By Bernie Smith | September 18, 2012

Introducing the KPI Design Report Checklist You may be trying to work out why your current reports aren’t working properly or wondering if you missed anything on your newly created masterpiece. This design checklist encourages you to consider each element of your design and to score it if you are feeling brave. You can use…

Do the “blink” test on your reports

By Bernie Smith | July 13, 2012

Review your reporting, can you tell at a glance how your business is performing? Can you (and the rest of your team) easily tell how your organisation is doing, even after coming back from holiday? If you can’t, consider designing a report template and making things visual, with more charts and performance icons. Here is…

KPI Report Design – Using Science to Improve Readability

By Bernie Smith | July 2, 2012

 Using brain science to design better reports and dashboards   The challenge with dashboards is that we are trying to convey an insanely large amount of information in a very small space. A dashboard I built for a client a couple of years ago had nearly 2,000 pieces of information on an A3 sheet. To be…

Dashboard? That’s just a posh name for a report, isn’t it?

By Bernie Smith | May 17, 2012

I had an interesting conversation with a company lawyer a little while ago. We were discussing dashboards and she said “It makes me laugh when people talk about dashboards, it is just a posh way of describing a report!”. It made me think as it seems to be a common misconception. What is the difference between…

Using data to become a millionaire

By Bernie Smith | December 5, 2011

It’s hard to believe, but many companies still see the data they collect as “a drain on IT systems” I really recommend reading this item on the couple behind the Tesco Clubcard scheme. It’s a brilliant tale of using high quality data to give a huge competitive advantage (“it is estimated that since its introduction…

“Compressor on”, how to label your reports more clearly

By Bernie Smith | December 1, 2011

I just poured myself a cup of water from the water chiller. I noticed that it helpfully offers two temperatures of water and has a little light with “Compressor on” next to it. Why would you put this on a customer facing display? What they really mean is “this water cooler is working and cooling…